Posting Date: 5/13/2015
The Folger Shakespeare Library Theatre, located on Capitol Hill, seeks friendly and motivated individuals to join our box office team on all shifts! Part-Time Box Office Assistants answer calls regarding a variety of unique programs hosted in our unique and historic location, process mailings as needed, and assist with subscription sales, during normal business hours. They are responsible for maintaining the highest standard of customer service while using a computerized ticket system to sell tickets by phone, mail, and in person. Perks include free tickets to our theatrical performances, the opportunity to visit some truly exceptional exhibits, and an excellent team environment in a historical building.
The successful candidate will have at least one year of administrative experience, preferably in box office or theater, with experience in Excel and Word. Strong interpersonal, organization, and communication skills are required of this position. Preference will be given to candidates with Pro Venue, Tessitura, or similar ticketing software experience. Box Office Assistants work up to 20 hours per week; hours available in day shifts, evening shifts, and weekend shifts. Competitive hourly rate in a pleasant environment. Hourly rate commensurate on experience.
Interested parties should submit a cover letter and resume to email@example.com with subject ATTN: HR/BOA or by mail at ATTN: HR/BOA, 201 E Capitol Street, SE. Washington, DC 20003. No phone calls, please. EOE.
For more information about our programs please visit us on our performances and events page.
Posting Date: 5/13/2015
Closing Date: 5/22/2015
We are no longer accepting applications for this position. Applications submitted and received before 5/22/2015 are currently under review.
Posting Date: 5/4/2015
The Folger Shakespeare Library, located in Washington, D.C., is seeking an experienced Digital Managing Editor to join our growing Digital Media and Publications team. Home to the world’s largest Shakespeare collection, and to major collections of other rare Renaissance books, manuscripts, and works of art, the Folger serves a wide audience of scholars, visitors, teachers, students, and families as they explore the world of Shakespeare in our theatre, concerts, lectures, exhibitions, library, and online resources.
The Digital Managing Editor (DME), a new position, will be responsible for the day-to-day management of the Folger’s online presence. The DME will work closely with content owners and contributors to develop deep, evergreen content; supervise enhancements to the visual presentation, architecture, and user experience of Folger-owned online properties; and work with our digital team to assess and recommend new technologies. The DME will also oversee and become the resident expert on the Folger’s implementation of the Drupal content management system.
This position requires a BA in a relevant field and at least 3 years of experience in a similar position, preferably in higher education or a cultural organization. Applicants must have experience with at least one web content management system (Drupal preferred), and possess an understanding of online editorial workflows. They should be familiar with SEO strategy and tactics, as well as have a working knowledge of AP or Chicago style manuals. Also required is experience with managing multiple initiatives and competing deadlines, as well as the ability to mentor and collaborate with content owners. This is a two-year position starting in July 2015. 35 hour week with excellent benefits.
To learn more about the Folger, please visit us at http://www.folger.edu/about. To apply, please email cover letter and resume firstname.lastname@example.org or mail to Folger Shakespeare Library, Attn: HR/DME, 201 East Capitol Street SE, Washington, DC 20003-1004. No phone calls, please. EOE.
Posting Date: 4/23/2015
Folger Theatre at the Folger Shakespeare Library, located on Capitol Hill, is seeking an experienced Box Office Manager. Working closely with the Ticketing Services Manager, the Box Office Manager (BOM) oversees the day-to-day services, including phone, window, and online sales. Duties include staff training, scheduling, and supervision to affect successful subscription programs, ticket sales, and reservations for theater performances, concerts, readings, lectures, and other special events, numbering approximately 300 annually. With a keen eye to customer service, the BOM communicates regularly with subscribers and other patrons, uses the patron database, Tessitura, and works smoothly with other Folger staff to ensure our high standards of patron care are met. This position works 35-40 hours a week, with regular evening and weekend hours, and comes with a generous benefits package.
The ideal candidate will have a minimum of four years of box office experience, including practical experience with using Tessitura, and a B.A. degree or equivalent experience. Candidates should have excellent communication, interpersonal, and organization skills, with proven ability to market and work in a busy box office environment. Must be able to work calmly and professionally in a fast paced team oriented environment. Previous supervisory experience strongly preferred.
To apply, please email cover letter and resume email@example.com or mail to Folger Shakespeare Library, Attn: HR/BOM, 201 East Capitol Street SE, Washington, DC 20003-1004. No phone calls, please. EOE.
Posting Date: 4/17/2015
Closing Date: 5/13/2015
We are no longer accepting applications for this position. Applications submitted and received before 5/13/2015 are currently under review.
Posting Date: ongoing
Closing Date: ongoing
Folger Theatre and Folger Shakespeare Library seek friendly and enthusiastic individuals to join our House Management team for the current season. House Managers work with our audience services staff to ensure the highest level of customer service for our patrons through every stage of their visit for performances. Duties include; welcoming and cultivating patrons, managing the front of house for various performances, assisting and training volunteer ushers, managing concessions, and aiding audience members to make their visit rewarding. Evening and weekend hours are required.
The ideal candidate will have experience with retail, guest or patron services, strong organizational skills, a friendly and outgoing personality, and the ability to work efficiently in a fast paced environment. Preference for candidates with at least one year general arts experience and direct house management experience preferred. This position requires solid computer skills and the ability to work well with the public.
For more information about our programs please visit the Performance & Events section of our website. Interested parties should submit a cover letter and resume to firstname.lastname@example.org with subject Attn:HR/HM or by mail at Attn:HR/HM, 201 E Capitol St SE, Washington, DC 20003. No phone calls please. EOE.