The Folger Shakespeare Library, located on Capitol Hill, is seeking a full-time Security Officer for the daytime shift and weekend shift, Thursday through Monday. Duties include, but are not limited to: enforcing security regulations for building entry; monitoring building security panel system; responding to internal security check-ins; patrolling the Folger for security compliance; issuing and collecting keys and monitoring departing staff and visitors; inspecting bags of staff and visitors to ensure security of Folger property; monitoring vendors, contractors, and caterers for daytime and evening events; ensuring vendors and visitors are properly signed in and out of building; escorting vendors and contractors to restricted areas; enforcing parking regulations for staff and visitors; and answering and transferring incoming calls as needed.
High school diploma or equivalent and a current Security Officer license in D.C. required. A minimum of two years experience in security or safety is required, preferably in a library or museum environment. Successful candidates must have experience with surveillance and security or alarm systems, excellent interpersonal communication skills, and be highly mobile, with the ability to be on feet for extended periods. Training will occur during on a Monday through Friday schedule, 8am to 5pm. Once training is completed the position will be 7:00am to 3:00pm, Thursday through Monday. Competitive rate, 40 hours a week schedule, plus excellent benefits. Extensive background checks are required for this position.
To apply, please email cover letter and resume to firstname.lastname@example.org or mail to Folger Shakespeare Library, Attn: HR/SO, 201 East Capitol Street SE, Washington, DC 20003-1004. No phone calls, please. EOE. Application period will close on September 25th.
Posting Date: 9/2/2015
The Folger Theatre and Folger Shakespeare Library, located on Capitol Hill, is seeks a friendly and experienced Box Office Lead Associate to join our full time staff. Working closely with the entire box office team, the Lead Associate assists the Box Office Manager with the day to day operations of a dynamic office. Serving as a key member of the box office staff, the Lead Associate is responsible for: maintaining a high level of customer service in responding to all ticket inquiries (electronic, phone, in person), serving as shift supervisor when needed, and assisting in training of part time staff. In their role as shift supervisor, the Lead Associate will complete all pre-show duties, serve as the main point of contact for any customer service needs, work closely with house management and other staff to ensure a pleasant patron experience, and perform all close out duties. In performance season this position will work Tuesday – Thursday 12:00pm-8:00pm and Friday-Saturday 12:30pm-8:30pm, including occasional holidays. In non-performance season this position will work Tuesday- Saturday 10:00am-6:00pm. This is a full time 35 hour a week position with a generous benefits package.
The successful candidate will have superb attention to accuracy and detail, and will be well-versed in using Tessitura (highly desirable) or other ticketing systems. Applicants should have excellent customer service and time management skills. Also required are strong writing and interpersonal communication skills and knowledge of Microsoft Word and Excel. This position requires a B.A. and a minimum of one years’ box office experience with a preference for shift supervisor experience. Thorough background checks are required. Must be able climb stairs and lift boxes of ticket stock unaided (up to 20lbs).
For more information about our programs please visit the Performance & Events section of our website. Interested individuals should email cover letter and resume, with the subject line Attn: BOLA, to email@example.com, or by mail to Folger Shakespeare Library, Attn: HR/BOLA, 201 E. Capitol Street, SE, Washington, DC 20003-1004. The Folger is an Equal Opportunity Employer.
Posting Date: Ongoing
The Folger Shakespeare Library Theatre, located on Capitol Hill, seeks friendly and motivated individuals to join our box office team on all shifts! Part-Time Box Office Assistants answer calls regarding a variety of unique programs hosted in our unique and historic location, process mailings as needed, and assist with subscription sales, during normal business hours. They are responsible for maintaining the highest standard of customer service while using a computerized ticket system to sell tickets by phone, mail, and in person. Perks include free tickets to our theatrical performances, the opportunity to visit some truly exceptional exhibits, and an excellent team environment in a historical building.
The successful candidate will have at least one year of administrative experience, preferably in box office or theater, with experience in Excel and Word. Strong interpersonal, organization, and communication skills are required of this position. Preference will be given to candidates with Pro Venue, Tessitura, or similar ticketing software experience. Box Office Assistants work up to 20 hours per week; hours available in day shifts, evening shifts, and weekend shifts. Competitive hourly rate in a pleasant environment. Hourly rate commensurate on experience.
Interested parties should submit a cover letter and resume to firstname.lastname@example.org with subject ATTN: HR/BOA or by mail at ATTN: HR/BOA, 201 E Capitol Street, SE. Washington, DC 20003. No phone calls, please. EOE.
For more information about our programs please visit us on our performances and events page.
Posting Date: ongoing
Closing Date: ongoing
Folger Theatre and Folger Shakespeare Library seek friendly and enthusiastic individuals to join our House Management team for the 2015-2016 season. House Managers work with our audience services staff to ensure the highest level of customer service for our patrons through every stage of their visit for performances. Duties include; welcoming and cultivating patrons, managing the front of house for various performances, assisting and training volunteer ushers, managing concessions, and aiding audience members to make their visit rewarding.
Evening and weekend hours are required. At the moment, we are especially seeking candidates who are available on Saturdays and Sundays, both matinee and evening hours.
The ideal candidate will have experience with retail, guest or patron services, strong organizational skills, a friendly and outgoing personality, and the ability to work efficiently in a fast paced environment. Preference for candidates with at least one year general arts experience and direct house management experience preferred. This position requires solid computer skills and the ability to work well with the public.
For more information about our programs please visit the Performance & Events section of our website. Interested parties should submit a cover letter and resume to email@example.com with subject Attn:HR/HM or by mail at Attn:HR/HM, 201 E Capitol St SE, Washington, DC 20003. No phone calls please. EOE.